Top 10 GRI Sustainability Aspects for the Telecommunications Sector

Posted on December 3, 2014 by Louis Coppola

#Corporate Responsibility #Corporate Sustainability #ESG Issues #G4 #Materiality #Sustainability Reporting 

Sustainability – What Matters in the Telecommunications Sector? 
29-telecommunicationsRecent research conducted by the Governance & Accountability Institute attempts to answer important questions for company managements in the Telecommunications Sector, by examining the disclosure practices of 70 global peer organizations publishing GRI reports in the sector.
The top 10 Global Reporting Initiative (GRI) aspects that were determined to be material by the managements of reporting organizations in the Telecommunications Sector are:

  1. Customer Privacy
  2. Marketing Communications
  3. Indirect Economic Impacts
  4. Non-Discrimination
  5. Child Labor
  6. Prevention of Forced and Compulsory Labor
  7. Labor/Management Relations
  8. Product and Service Labeling
  9. Compliance
  10. Freedom of Association and Collective Bargaining

Results:  The complimentary report examining 35 sectors including top 10 GRI aspects, and top/bottom 10 GRI performance indicators can be downloaded here:
The full rankings for all 84 GRI performance indicators and all 37 GRI Aspects for each of the 35 sectors examined are available for purchase at:
Organizations included in the Telecommunications Sector study are:
Albanian Mobile Communications, Alcatel-Lucent, Altron (Allied Electronics Corporation Limited), AT&T, AXTEL, Bell Canada, Blue Label Telecoms, Cosmote, Cosmote Romania, Deutsche Telekom, DGC One AB, Dialog Axiata, Berhad, DNA, Elisa Oyj, E-Plus Gruppe, Ericsson, ETB, Etisalat Lanka (Private) Limited, Far Eastone Telecommunications, France Telecom – Orange, GLOBE TELECOM, GLOBUL, Hellenic Telecommunications Organization (OTE), Hrvatski Telekom (HT), Huawei NorthAmerica, Infosys Limited, Korea Telecom, KPN, Magyar Telekom, Maxis, MegaFon, MTN Group, Oi, ONO, Portugal Telecom, Qualcomm, Rogers, Rostelecom, Safaricom Limited, SingTel – Singapore Telecommunications Limited, SingTel Optus, Sprint, StarHub, Swisscom, Tele2, Telecom Argentina, Telecom Italia, Telefonica, Telefonica Colombia, Telekom Austria, Telekom Malaysia, Telekom Slovenije, Telekomunikasi Indonesia, Telenor Group, TeliaSonera, Telkom, Telstra, Telus, TIM Participações, Turkcell, UNE, UPC, Vodacom, Vodafone Espana, Vodafone Greece, Vodafone Italy, Vodafone Magyarország, Wind Hellas Telecommunication, Zain Group Kuwait
About G&A Institute (
G&A Institute is a New York-based, private sector company providing sustainability-focused services and resources to corporate and investment community clients, including: Issue Counseling & Sustainability Strategies; Sustainability Reporting; Materiality Assessments; Stakeholder Engagement; Benchmarking; Investor Relations; Communications; Coaching, Team Building & Training;  Issues Monitoring & Customized Research; Third Party Recognitions.  G&A is the exclusive Data Partner for the GRI in the United States of America, the United Kingdom and the Republic of Ireland.
On the G&A Institute web site there is additional information available on the Fact Sheet: What Matters Project (  The resulting “most important” to “least important” ranking for the 35 sectors is available to media on a case-by-case basis please contact:  Peter Hamilton (

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